Privacy Policy
Last updated: November 2026
ChatBite is a product of Trinity Code Labs ("Trinity Code Labs", "we", "us"), based in Bhubaneswar, Odisha, India. We are committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.
Data We Collect
When you use ChatBite, we collect: • Your WhatsApp phone number and profile name (to identify your account and reply to you on WhatsApp) • Your age, height, weight and goal (to calculate your personalised calorie and protein targets) • Sex, if you choose to share it, used only for the standard calorie formula; if you skip it, we use a neutral estimate • Meal descriptions and photos you send us • Nutrition and calorie data derived from your meals • Your timezone and summary time preferences
How We Use Your Data
We use your data to: • Provide personalised calorie, protein and macro tracking • Send your nightly summary, weekly recaps and meal reminders • Improve the accuracy of our food recognition and nutrition estimates • Communicate with you on WhatsApp
Data Storage & Security
Connections to our website and services use TLS (HTTPS). Your phone number is encrypted at rest. Message history, meal logs and onboarding data are stored encrypted. Profile fields (such as name and calorie target) are stored in our database with strict access controls. We use industry-standard security measures to protect your information.
Third-Party Services
We use the following third-party services to operate ChatBite: • Meta (WhatsApp Business Platform), through our provider YCloud, and Telegram for message delivery • AI model providers for food recognition and natural language processing • Nutrition databases for calorie and macro lookup These services process data only as needed to provide our features. We do not sell your data to third parties.
Data Retention
We keep your meal logs and profile data for as long as your account is active. You can ask us to delete your data at any time by messaging "delete my data" in the chat or contacting us.
Your Rights
Under applicable law, including India's Digital Personal Data Protection Act, 2023, you have the right to: • Request a copy of your data • Request correction of inaccurate data • Request deletion of your data • Withdraw consent at any time by stopping use of the service
Contact
ChatBite is operated by Trinity Code Labs. Trinity Code Labs Plot No-104/5120/5368, Lingipur, Bhubaneswar, Odisha 751002, India Email: chatbite.app@gmail.com For questions about this privacy policy, to exercise your rights, or to raise a grievance about your personal data, email us at chatbite.app@gmail.com. We aim to respond within 7 days.